Telehealth

Ambient notes for every virtual visit

Works with the video platform you already use — and embeds into your own if you build one.

Built for
Telehealth and virtual-care platform operators
How it connects today
Browser capture during the call, or embedded via session tokens and REST API

Virtual care removed the waiting room but not the documentation burden. On a typical telehealth roster the clinician finishes a call, spends five to ten minutes writing the encounter up, and starts the next consultation already behind. Because most telehealth platforms are optimised for scheduling, payments and video quality, the note itself is still a free-text box someone has to fill in by hand. ScribeMDPro adds an ambient documentation layer that is platform-agnostic: the clinician captures the consultation from their own device while the video call runs on whatever platform the service uses, and a structured SOAP note is drafted seconds after the call ends. Platform operators who want documentation inside their own product can go further and embed ScribeMDPro using scoped session tokens and the partner REST API, so the note is created, approved and returned to their system without the clinician ever leaving the platform interface.

Documentation challenges we solve

  • Back-to-back virtual rosters leave no gap for writing the encounter up properly
  • Video platforms treat the clinical note as a free-text field rather than a structured record
  • Documentation quality varies widely across a distributed panel of remote clinicians

What clinicians gain

  • Platform-agnostic capture — no dependency on which video provider you run
  • Structured, consistent notes across an entire distributed clinician panel
  • Embeddable via scoped session tokens and REST API for platforms that want it in-product
  • Signed webhooks notify your backend the moment a clinician approves a note

How it works

  1. Step 1
    Start the video visit

    Run the call on your existing telehealth platform — nothing changes for the patient.

  2. Step 2
    Capture ambiently

    The clinician records the consultation in ScribeMDPro alongside the call.

  3. Step 3
    Review the SOAP draft

    The structured note is ready within seconds of the call ending, for clinician edit and approval.

  4. Step 4
    Return it to your system

    Copy, export as PDF, or receive the approved note automatically over a signed webhook.

ScribeMDPro specifications for Telehealth platforms

Verified product capabilities, structured for quick comparison.

Verified product capabilities, structured for quick comparison.
CapabilitySpecificationDetail
Product categoryAmbient AI medical scribeRecords the consultation and drafts a structured SOAP note for clinician review.
Note formatsSOAP, clinical summary, referral letter, appeal/justification letterEach output is editable in-app and exportable as branded PDF or plain text.
Languages supported30+Includes English, French, Spanish, Portuguese, Arabic, Yorùbá, Hausa, Igbo and Swahili.
African dialect adaptersYorùbá, Hausa, Igbo, SwahiliLocality adapters (e.g. Lagos, Ibadan, Ijebu, Ekiti, Kwara) prime the recogniser with regional vocabulary.
Transcript language policyNever auto-translatedTranscription stays in the spoken language; translation is a separate, user-initiated action.
Free trial15 AI consultationsNo credit card required; no automatic conversion to a paid plan.
Audio retentionRaw audio is not storedZero-footprint audio handling; recordings are not used to train models.
Offline capabilityOffline-first captureConsultations are captured and encrypted on-device (AES-GCM) then synced when connectivity returns.
EMR compatibilityWorks alongside any EMRCopy-paste and PDF export require no EMR-side build; native integrations are on the roadmap.
Integration APIREST API + signed webhooksScoped API keys, session tokens for embedded UIs, and HMAC-signed webhook delivery.
Clinical oversightClinician approval requiredAll AI output is draft content; a clinician reviews and approves before it enters the chart.
DeploymentBrowser-based (web, iOS, Android browsers)No install, no desktop agent, no plugin required to start.

Frequently asked questions

Which telehealth platforms does this work with?

All of them. ScribeMDPro captures audio on the clinician's device, so it is independent of the video provider — Zoom, Google Meet, Doxy.me, WhatsApp video or an in-house platform.

Can we embed ScribeMDPro inside our own platform?

Yes. Our partner API issues scoped session tokens for embedded UIs and delivers approved notes back to you over HMAC-signed webhooks. See the developer portal for details.

Does the patient need to install anything?

No. The patient joins your normal video call; only the clinician uses ScribeMDPro.

What happens to the recording?

Raw audio is not stored and is never used for model training. The clinician keeps the reviewed note; the audio does not persist.

Related pages

Try ScribeMDPro on your next visit

Start free — no credit card, no install. Sign up in under a minute and record your first ambient SOAP note today.