Shopify

Documentation for clinical services sold on Shopify

Shopify handles the booking and the payment. ScribeMDPro handles the clinical record behind it.

Built for
Shopify store owners selling clinical or wellness services
How it connects today
Browser-based capture + PDF/email delivery, optional REST API

A growing number of clinics, med-spas, telehealth brands and practitioner-led wellness businesses sell their consultations directly through Shopify: an appointment or programme is bought as a product, the customer books a slot, and the practitioner delivers the session online or in person. Shopify is excellent at commerce and completely silent on clinical documentation — order records are not clinical records, and a paid order tells you nothing about what was assessed, advised or prescribed. ScribeMDPro fills that gap. The practitioner opens ScribeMDPro in a browser tab alongside the Shopify order, records the consultation ambiently, and receives a structured SOAP note within seconds of the session ending. The note is reviewed, approved and exported as a branded PDF that can be attached to the customer record or emailed to the client, giving the business a defensible clinical file for every product it sold.

Documentation challenges we solve

  • Shopify order history is a commerce record, not a clinical record — it cannot evidence what was assessed or advised
  • Practitioners typing notes after each paid session lose billable time and often skip documentation entirely
  • Multi-practitioner stores end up with inconsistent note quality across the same service SKU

What clinicians gain

  • Every consultation sold on Shopify gets a consistent, structured clinical note
  • Branded PDF export attaches cleanly to a customer file or goes out by email after the session
  • No Shopify app install, theme edit or checkout change required — ScribeMDPro runs in its own browser tab
  • REST API and signed webhooks are available if you want to automate note delivery from your own backend

How it works

  1. Step 1
    Take the order in Shopify

    Customer buys the consultation or programme exactly as they do today.

  2. Step 2
    Record the session in ScribeMDPro

    Open a new consultation in the browser and capture the visit ambiently.

  3. Step 3
    Review the draft note

    A structured SOAP note appears within seconds; the practitioner edits and approves it.

  4. Step 4
    Deliver and file

    Export a branded PDF for the customer record, or push it from your own backend using the API.

ScribeMDPro specifications for Shopify health & wellness stores

Verified product capabilities, structured for quick comparison.

Verified product capabilities, structured for quick comparison.
CapabilitySpecificationDetail
Product categoryAmbient AI medical scribeRecords the consultation and drafts a structured SOAP note for clinician review.
Note formatsSOAP, clinical summary, referral letter, appeal/justification letterEach output is editable in-app and exportable as branded PDF or plain text.
Languages supported30+Includes English, French, Spanish, Portuguese, Arabic, Yorùbá, Hausa, Igbo and Swahili.
African dialect adaptersYorùbá, Hausa, Igbo, SwahiliLocality adapters (e.g. Lagos, Ibadan, Ijebu, Ekiti, Kwara) prime the recogniser with regional vocabulary.
Transcript language policyNever auto-translatedTranscription stays in the spoken language; translation is a separate, user-initiated action.
Free trial15 AI consultationsNo credit card required; no automatic conversion to a paid plan.
Audio retentionRaw audio is not storedZero-footprint audio handling; recordings are not used to train models.
Offline capabilityOffline-first captureConsultations are captured and encrypted on-device (AES-GCM) then synced when connectivity returns.
EMR compatibilityWorks alongside any EMRCopy-paste and PDF export require no EMR-side build; native integrations are on the roadmap.
Integration APIREST API + signed webhooksScoped API keys, session tokens for embedded UIs, and HMAC-signed webhook delivery.
Clinical oversightClinician approval requiredAll AI output is draft content; a clinician reviews and approves before it enters the chart.
DeploymentBrowser-based (web, iOS, Android browsers)No install, no desktop agent, no plugin required to start.

Frequently asked questions

Is there a Shopify app for ScribeMDPro?

There is no Shopify App Store listing today. ScribeMDPro runs in a browser tab alongside Shopify, and our REST API with signed webhooks is available if you want to automate delivery from your own backend.

Can I attach the note to the Shopify order?

Yes — export the approved note as a PDF and attach it to your customer record, or automate it via the API. We deliberately keep clinical content out of the commerce platform unless you choose to put it there.

Does this work for virtual consultations?

Yes. ScribeMDPro captures audio from the practitioner's device, so it works for in-person visits and for video calls run on any platform.

Is the clinical content kept private?

Raw audio is not stored or used for model training, and notes remain in your ScribeMDPro account under your control. See the Trust Center for the full posture.

Related pages

Try ScribeMDPro on your next visit

Start free — no credit card, no install. Sign up in under a minute and record your first ambient SOAP note today.