A side-by-side look at the five decisions that matter for independent clinics.
| Metric | ScribeMDPro | Heidi Health |
|---|---|---|
| Pricing model | Flat $49/mo, unlimited consultations | Freemium with consultation caps; Pro tier ~$99+/mo |
| Form factor & workflow | Chrome Extension + Mobile App — in-EHR note injection | Web portal-based — copy/paste into EHR |
| Data retention | Zero-storage: no transcript or audio retention | Retains transcripts and generated notes on their servers |
| Multilingual support | Automatic detection & translation across 30+ languages | Selected languages, some behind paid tiers |
| Contract terms | Month-to-month, cancel anytime | Monthly, but per-seat tiers add friction |
Heidi Health's free tier throttles you within a handful of consultations per month, and the paid plan climbs past $99/month before add-ons. Clinicians who see a full daily schedule burn through the cap in a single week. ScribeMDPro charges a flat $49/month for unlimited consultations — no metering, no surprise overage prompts mid-visit.
Heidi is designed around its own web portal: record in Heidi, review in Heidi, then copy the note across to your EHR. That extra hop adds minutes to every encounter and multiplies paste errors. ScribeMDPro's Chrome Extension floats over any browser-based EHR and injects the structured SOAP note directly into the active chart, so documentation ends when the visit ends.
Heidi stores transcripts and generated notes on its infrastructure to support its portal and history features. ScribeMDPro keeps zero copies: raw audio is discarded after transcription, transcripts are not persisted, and the finished note lives only inside your EHR. Fewer surfaces means a smaller PHI attack surface.